The Window Genie Way
At Window Genie, our franchise owners come from diverse backgrounds. Some, like Jason Hatch, learned the business from the ground up. Others, like Dick Stieren of Omaha, Neb., came to us after decades of success in another segment of the franchise world. We train franchise owners and their lead service professionals at our headquarters in Cincinnati. Utilizing 25 years of training knowledge, we teach the latest tricks and technology using our indoor “window wall” to help new owners and their service professionals learn as much as possible about the field service part of our business. This includes basic and advanced cleaning techniques, as well as the skills required to effectively hang window film.
Limited software experience? No problem. We have people who can walk you through that. Never managed a budget or your own business before? Window Genie has systems in place for everything. When founder and President Rik Nonelle started the business in 1994, he already knew his ultimate plan was to franchise, so all of his business systems were documented from Day 1 to be easy to follow.
As for Rik, he didn’t exactly come from a home services background himself. He worked in the insurance industry, specializing in car dealerships, before turning his attention to what he knew would be a recession-resistant business with spectacular potential for growth. So don’t worry if you’ve never cleaned a window or run your own business. Bring us your passion and your drive to succeed, and we’ll teach you the rest.